Frequently Asked Questions

Everything you need to know about our luxury collections and services.

What is the estimated shipping time for my order?

We offer worldwide shipping via premium couriers. Domestic orders typically arrive within 2-3 business days, while international shipping usually takes 5-7 business days depending on your location.

Are all products at Iguana Sell authentic?

Yes, we are authorized dealers for every brand we carry. Each item is 100% authentic, brand new, and comes with the original manufacturer's packaging and international warranty.

What is your return policy?

We offer a 30-day return policy for a full refund or exchange. Items must be returned in their original, unused condition with all tags and protective films intact.

Do I have to pay customs duties and taxes?

For orders within the European Union, VAT is included. For international orders outside the EU, the customer is responsible for any applicable customs duties and local taxes required by their country.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and secure bank transfers. We also offer financing options in select regions.

How can I track my shipment?

Once your order is dispatched, you will receive an email containing a tracking number and a link to the courier's website to monitor your package in real-time.